Welcome to Rides Outsource Ltd
Welcome to Rides Outsource, your one‑stop shop for helping you outsource cab call‑centre services across the UK. We understand the needs of the industry and provide outstanding services at an affordable cost that empower you to excel.
Ride Outsource is providing calling services to our different taxi companies in different parts of the UK.
At Rides Outsource, we have a team of highly experienced professionals committed to providing top-notch inbound call services for taxi companies. We offer a cost-effective and streamlined solution to help you manage your business more efficiently.
Our services can help reduce your operational costs by up to 60%, allowing you to focus on what matters most—your business.
Our professional team ensures every customer call is handled with care, helping to increase your customer base and foster long-term loyalty.
With our 24/7 support, we ensure your customers receive timely responses, improving satisfaction and retention rates.
Beyond cost savings, Rides Outsource provides additional advantages to ensure your taxi business operates smoothly and efficiently.
Our team is equipped with mobile-responsive tools, ensuring that all inquiries and support requests are handled swiftly, no matter the device.
We use the latest technologies and tools to provide efficient, high-quality services that keep your business running smoothly.
Our support team operates around the clock to ensure that your customers always have access to assistance, improving overall satisfaction.
Our CabCall service provides 24/7 customer service support with highly trained agents. We have years of experience in the industry and a reputation for excellent customer service. Our clients trust us to provide reliable and affordable CabCall services in both the UK and US.
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Testimonials are a great way to increase brand trust and awareness. Use this section to highlight your popular customers.
Since outsourcing our phones and dispatch, my in-house staff costs dropped 35 % and we launched a night shift without hiring another controller.
The team answers 95 % of calls inside 10 seconds and driver queries are resolved first-time. Our review score jumped nearly a full star in three months.
With instant WhatsApp confirmations, customer no-shows are down 18 % across our airport runs.
Answer your customers’ possible questions here; it will increase the conversion rate as well as reduce support or chat requests.
Select Rides Outsource for best call‑center services that meet your taxi booking call‑centre needs.