About Rides Outsource
Who We Are
Rides Outsource is a Pakistan‑based powerhouse supporting taxi, logistics and on‑demand brands across the UK. More than 50 multilingual agents orchestrate bookings, dispatch fleets and delight riders – 24 / 7 / 365.
Think of us as the off‑site team that feels in‑house: fully trained on iCabbi, AutoCab, Cordic, Cab Treasure and the latest AI‑driven tool‑sets, hitting KPIs from day one.
Mission & Values
Our mission is crystal‑clear: elevate every passenger journey while shrinking operator overheads. We live by integrity, innovation, accountability and fanatical customer focus – values that translate into faster pickups, happier drivers and healthier bottom lines.
Service & Industry Expertise
Our CabCall service provides 24/7 customer service support with highly trained agents. We have years of experience in the industry and a reputation for excellent customer service. Our clients trust us to provide reliable and affordable CabCall services in both the UK and US.
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Our Services
Here's what our customers said
Testimonials is a great way to increase the brand trust and awareness. Use this section to highlight your popular customers.
Since outsourcing our phones and dispatch, my in-house staff costs dropped 35 % and we launched a night shift without hiring another controller.
The team answers 95 % of calls inside 10 seconds and driver queries are resolved first-time. Our review score jumped nearly a full star in three months.
With instant WhatsApp confirmations, customer no-shows are down 18 % across our airport runs.
Frequently Asked Questions
Answer your customers possible questions here, it will increase the conversion rate as well as support or chat requests.
Interested in starting an outsourcing with us?
Select Rides Outsource for best call‑center services that meet your taxi booking call‑centre needs.
